Picture Display Systems Delivery

Delivery

1) Standard UK Mainland Delivery Rates
Most of our products are sent out within UK Mainland* for which we offer a variety of delivery options, depending on the size of your order and how quickly you need it, as per the table below

Delivery Options	Flat Delivery Rate (exc VAT)	Max Weight? (kg)	Max Size? (cm)	Max Order Value? (£'s inc VAT)	Tracking Available?	Notes
Small Parts Jiffy Bag: UK Royal Mail 2nd Class	£2.90	0.75kg	Length: 35cm Width: 25cm Depth: 2.5cm	£30	No	Unsigned for 2nd Class
Small Parcel: UK Royal Mail 1st Class Signed For	£6.90	2kg	Length: 45cm Width: 35cm Depth: 16cm	£80	Yes	Signed for 1st Class
Rolled Prints in Tube: UK Royal Mail 1st Class Signed	£7.50	5kg	Up to 90cm long	n/a	Yes	Signed for 1st Class
Large Parcel UK Mainland*	£10.90	10kg	Up to 150cm long	n/a	Yes	Signed for, next working day courier service
Extra Large Parcel (>1.5m) UK Mainland*	£18.90	20kg	Above 150cm long	n/a	Yes	Signed for, next working day courier service
FREE UK Mainland* Courier For Orders Over £200**	FREE	n/a	n/a	n/a	Yes	Signed for, next working day courier service

* UK Mainland: Excludes Scottish Highlands, Channel/Offshore Islands, and Northern Ireland
** Minimum Order Value of £200 exc VAT. Excludes all rental products, art display panel screens and acoustic art panels (which are very heavy)

2) Free Collection from our London Showroom
You also have the option to collect your order directly from our London showroom, at 353 Roman Road, Bethnal Green, E3 5QR. Just select this delivery option in the shopping cart, and our team will then contact you when your order is packaged up and ready for collection. Please see our Contact Us page for our address and opening hours.

3) Special Delivery Services Available.

Within London and South East, we can provide a special same day "door-to-door" hand delivered service, with a guaranteed 2-hour delivery time slot. The delivery fee will vary by postcode and type of van (the "door-to-door" delivery will cost more than the standard options set out in the table above)

Within UK Mainland, our standard courier services are normally delivered next working day between 9am to 530pm from Monday to Friday. For an additional delivery fee, we can upgrade to a guaranteed next day morning delivery (by 10am or by 12 noon), and also offer a Saturday morning delivery. The delivery fee will vary depending on the weight/size of the order.

Please Contact Us with your needs, including the products and quantities that you’d like to order, and we will email you a quote for the special delivery costs

4) Do you delivery to Scottish Highlands, Channel/Offshore Islands, and Northern Ireland?
Yes we do, although as our couriers charge us significantly more to send out to these areas, an additional delivery surcharge will apply and delivery may take a few days longer. Please Contact Us with your needs, including the products and quantities that you’d like to order, and we will email you a quote for the delivery costs.

5) Do you export your products to other countries?
Yes, we use leading international courier companies to regularly export to many countries around the world, including to Europe, USA and Canada (a minimum order value of £100 will apply). Please Contact Us with your needs, including the products and quantities that you’d like to order, and we will email you a quote for the delivery costs.

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UPDATE 24th MARCH 2020 - LONDON SHOP CLOSED, BUSINESS AS USUAL FOR ONLINE ORDERS

In light of the current coronavirus outbreak, we have taken the following steps:

1) Online orders are being processed as normal, although please note that delivery times may take longer for couriers. At present, our staff remain well and we are working with no disruption. Should this change, we will let you know.

2) As additional safety precautions, our premises are being regularly deep cleaned, gloves are being used when packing orders and staff work within the safe social distance recommendations

3) Our London showroom is closed at 353 Roman Road. Orders can no longer be collected in person from our London showroom and we are no longer taking payments via card over the phone.

4) Due to supply chain problems, we are NOT able to take new orders for the following made-to-order products: Acoustic Artwork Panels, Bespoke Picture Frames & Mounts, Printing Service.

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